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Customer Services
Regulation on the quality of supply and network security performance in the electricity transmission system
Regulation on the standard criteria of the supply quality service and the security performance of the Electricity Distribution Grid
Rules on Switching the Supplier in Natural Gas Sector
Standard complaints and rules regulation
Role of ERE in Customer Protection
Contracts
The general conditions of the universal service contract for the supply with electricity of the end use customers
Contractual Relations
Rules on General Conditions of Natural Gas Supply for end-use Customers
Rules on defining the data form and the procedure for the supplier’s access to the data of Electricity Distribution Operator
Regulation of Service Quality
Latest
Regulation on Capacity Allocation and Congestion Management
20-12-2024 Consultings
Regulation on Capacity Allocation and Congestion Management
Lexo më shumëMethodology for Assessing the Readiness of the Electricity Day-Ahead Market
16-12-2024 Consultings
Methodology for Assessing the Readiness of the Electricity Day-Ahead Market
Lexo më shumëPress Release dated 30.09.2022 -For all the household customers supplied by the Universal Service
13-12-2024 Press Releases
Press Release dated 30.09.2022 -For all the household customers supplied by the Universal Service
Lexo më shumëPress Release dated 27.10.2022 -For all the household customers supplied by the Universal Service (FSHU company)
13-12-2024 Press Releases
Press Release dated 27.10.2022 -For all the household customers supplied by the Universal Service (FSHU company)
Lexo më shumëThe meeting between the representatives of ERE, Energy Regulatory Office of Kosovo (ZRRE) with the interested parties, to review the request of ALPEX company and TSO company “On approving the electricity market rules and the annulment of the trading rules
13-12-2024 Press Releases
The meeting between the representatives of ERE, Energy Regulatory Office of Kosovo (ZRRE) with the interested parties, to review the request of ALPEX company and TSO company “On approving the...
Lexo më shumëThe 34th meeting of the General Assembly for Energy of the Mediterranean
13-12-2024 Press Releases
The 34th meeting of the General Assembly for Energy of the Mediterranean
Lexo më shumëPress release -Regulators approved the allocation of capacity for TAP expansion
13-12-2024 Press Releases
Press release -Regulators approved the allocation of capacity for TAP expansion
Lexo më shumëThe joint meeting between Albania – Kosovo Electricity Market Integration
13-12-2024 Press Releases
The joint meeting between Albania – Kosovo Electricity Market Integration
Lexo më shumëRole of Regional Organizations in promoting the current rules for the acceleration of energy transition focusing on the increase of security of supply
13-12-2024 Press Releases
Role of Regional Organizations in promoting the current rules for the acceleration of energy transition focusing on the increase of security of supply
Lexo më shumë