Customer Services
Regulation on the quality of supply and network security performance in the electricity transmission system
Regulation on the standard criteria of the supply quality service and the security performance of the Electricity Distribution Grid
Rules on Switching the Supplier in Natural Gas Sector
Standard complaints and rules regulation
Role of ERE in Customer Protection
Contracts
The general conditions of the universal service contract for the supply with electricity of the end use customers
Contractual Relations
Rules on General Conditions of Natural Gas Supply for end-use Customers
Rules on defining the data form and the procedure for the supplier’s access to the data of Electricity Distribution Operator
Regulation of Service Quality
Latest
Press Release -Based on the media reports, on a complaint by GEN-1
13-01-2025 Press Releases
Press Release -Based on the media reports, on a complaint by GEN-1
Lexo më shumëPress Release-The Energy Regulatory Authority (ERE) and the Energy Regulatory Office of Kosovo (ZRRE) intensify their bilateral cooperation
13-01-2025 Press Releases
Press Release-The Energy Regulatory Authority (ERE) and the Energy Regulatory Office of Kosovo (ZRRE) intensify their bilateral cooperation
Lexo më shumëThe Energy Regulatory Authority (ERE), the Energy Regulatory Office of Kosovo (ZRRE) and the Transmission System Operators of Albania (TSO) and Kosovo (KOSTT) with the support of USAID signed today the agreement on market cooperation
30-12-2024 Press Releases
The Energy Regulatory Authority (ERE), the Energy Regulatory Office of Kosovo (ZRRE) and the Transmission System Operators of Albania (TSO) and Kosovo (KOSTT) with the support of USAID signed today...
Lexo më shumëNew Connection Agreement between KOSTT and ENTSO-E
30-12-2024 Press Releases
New Connection Agreement between KOSTT and ENTSO-E
Lexo më shumë