Boulevard "Bajram Curri", Street "Viktor Eftimiu" No.1023, Tirane
Consumers Services Frequently Asked Questions
Role of ERE in Customer Protection
How to establish a connection in the distribution network?
Tariffs for low voltage connection 0-20 kW
Tariffs for low voltage connection 21-50 kW
The procedure to switch the Supplier
What should the electricity invoice contain
What conditions do you have to meet in order to enter into an electricity contract
How to sign an electricity contract
How to make a connection to the distribution network 50-100 kw at low voltage
Disconnection and reconnection
What do you need to be a self-prosumer
How to make a connection with the distribution network in medium voltage
What is the smart meter and how does it operate
Issues handled from the supply contract